Papyless has put a number on the shutdown of its Renta! e-book store: a sales reduction of about ¥2.4bn and a fall of about ¥500mn each in operating profit and ordinary profit. The figures are the company's own estimates, set out in a disclosure dated November 10, 2026.
What happened
On October 18, 2026, Papyless learned of the possibility of unauthorized access from outside to Renta!'s servers. It suspended the service and carried out emergency maintenance. When the incident was announced on October 19, the company had not set a restart date or an impact figure. The access is described as a possibility, and the notice does not say what, if anything, was taken or who was behind it.
The estimated hit
Papyless says no sales arise while the operating server is stopped. It also expects sales to suffer until the existing site service is fully restored, and from the effect of the suspension on existing users.
Some costs should ease. Copyright usage fees, booked in cost of sales, and payment collection fees, booked in selling and administrative expenses, fall with sales. Papyless also expects to hold down advertising spending during the suspension. Even so, the company estimates a profit reduction of about ¥500mn at both the operating and ordinary lines. The notice does not state the period the estimate covers.
Restoration
Papyless plans to bring Renta! back in stages. Before that, it will keep the affected operating server stopped and strengthen security on access from outside, including user access, and on access within its own systems. The notice gives no resumption date. The phased restart is a plan, not a completed step.