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Tokyo Opens Subsidy for Security Equipment at Home-Visit Care Offices

The city will help pay for security equipment at Tokyo-based home-visit care offices to counter harassment of staff who enter clients' homes, but offices run by national or local government don't qualify.

Aug 31, 20262 min read
A home-visit care worker's bag beside a personal safety alarm and door sensor at an apartment entrance, representing Tokyo's new subsidy for care-office security equipment.

Tokyo Metropolitan Government has opened an application window for a subsidy that pays toward the initial installation of security equipment at home-visit care service offices, framed explicitly as a harassment countermeasure for staff who go into clients' homes.

What the money covers

The subsidy is meant to offset costs tied to installing security equipment needed to keep staff safe. It covers two groups: workers who visit clients' homes to provide personal care such as toileting and meals, or household help such as cooking, laundry and cleaning, and the care managers who coordinate those visits.

Who qualifies, and who doesn't

Eligible offices must be located in Tokyo and appear on a schedule attached to the program listing, a document not included in the excerpt reviewed for this article. Offices established by the national government or by local public entities are excluded, an exclusion that extends to facilities run by designated administrators under Japan's Local Autonomy Act.

Why it's worth noting

Home-visit care happens inside someone else's home, not a fixed office with a front desk or colleagues down the hall, and that makes standard workplace-safety fixes harder to apply. Tokyo has chosen to fund equipment purchases directly rather than leave the response to training or hotlines alone. The listing reviewed here does not specify a funding rate, a maximum award, application dates, or which categories of equipment qualify. The program sits under a broader city effort to address harassment against care workers, judging from the name of the contact office: Tokyo's care-workplace customer harassment countermeasure program office.