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New Subsidy Covers Second Staffer for Tokyo Home-Care Visits After Harassment Incidents

A newly listed subsidy will offset the fee home-care operators owe a second worker sent along on a visit after a client, relative, or cohabitant has harassed staff, but only for listed establishments within Tokyo and only when the harassment comes from the client's own circle.

Aug 31, 20262 min read
Illustration of two home-care workers walking together toward a client's home, representing a subsidy for paired staffing after harassment incidents.

A subsidy program newly listed on Japan's jGrants portal will help home-care operators cover part of the fee they owe a second staff member sent along on a visit when a client, a family member, or someone living with the client has harassed care workers. The program's title translates to the accompaniment-support subsidy for home-care worker assistants, covering the fiscal year that opens in April 2026.

Eligibility is narrow. Only business establishments located within Tokyo and named in an attached schedule can apply. Establishments set up by the national government or a local government are excluded, including ones managed by a designated administrator under Article 244-2, paragraph 3, of the Local Autonomy Act.

One category of the subsidy is further limited to service types that already qualify for an existing care-fee add-on for multi-person visits. Applicants must also meet three listed conditions. The first, described in the portion of the notice supplied here, requires that the harassment come from the service user or a related party, such as a family member or cohabitant, rather than an outside source. The excerpt cuts off mid-sentence at that point, so the second and third conditions are not confirmed.

The material reviewed for this article does not state a reimbursement rate, an application window, or a maximum award amount, and it does not name the government body administering the program. Operators weighing whether to apply will need to check the full jGrants listing for those terms.